Ordering & Delivery
How to order from Cardtoons
Ordering online from us is easy. Simply use our shopping basket to add the items you wish to purchase and proceed to checkout. We need a few basic details from you in order to arrange delivery and payment can be made through Shopify or Paypal. Either method accepts all major credit/debit cards.
We are very sorry, but we do not currently accept online orders from outside the United Kingdom. Please contact us if you have an overseas enquiry.
Delivery for non-trade orders
£1.49 delivery cost for orders up to £12
£3.99 delivery cost for orders between £12 and £40
FREE DELIVERY for orders over £40!
Delivery for trade orders
£12 delivery cost for orders under £240 (£200 exc. VAT)
FREE DELIVERY for orders over £240 (£200 exc. VAT)
Telephone orders
If you are having any problems using our website to place your order then you may place an order by telephone on 01524 241 563.
Please bear in mind that we are a small company and do not have the staff to keep regular hours. If we are unable to answer the phone, please leave a message and we will get back to you. We are able to accept credit card payments over the phone.
Delivery times
Everything is posted out Royal Mail 2nd class, within 24 hours of placing your order (except weekends). Quite often it will be posted out on the same day. That means you should get your item within 3-5 days of ordering.
Christmas 2023
The last day to send Royal Mail 2nd class in time for a Christmas delivery is Monday 18 December. We would recommend placing your orders by Sunday 17 December for Christmas delivery.
Problems?
If you have any issues regarding your order, please just contact us and we will sort things out quickly and without any fuss.